Council warns Hampstead residents to be wary of cold callers
By poppy_smith | Friday, January 11, 2013, 20:10
Council issues warning to Hampstead residents reminding them to be vigilant when dealing with cold callers, whoever they claim to be.
The council's trading standards officers have recently received a report that a resident in a neighbouring borough was visited by someone claiming to be a trading standards officer.
This person claimed the resident had been a victim of a rogue trader and if she gave them £2500 they would ensure she got £5000 back.
This caller was not from trading standards. The council wants to warn residents that:
- Trading standards officers do not generally cold call. An officer will usually only visit your home if you have made a complaint or enquiry to our office and a visit would have been arranged over the telephone beforehand.
- All council officers always have identification and will show that identification when introducing themselves. Their identities can be verified by contacting Camden Council's contact centre on 020 7974 4444.
- Trading standards officers will never ask for money.
For advice on this, or any other consumer matter, contact the Citizens Advice consumer helpline on 08454 04 05 06.